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Main Office / Servicing
7806 Indiana Ave
Lubbock, TX 79423
NMLS ID#: 490936
Toll Free: 800.288.7252
F: 806.793.7602
FirstBank & Trust is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against FirstBank & Trust should contact the Texas Department of Banking through one of the means indicated below:
In person or U.S. Mail:
Texas Department of Banking
2601 N. Lamar Boulevard, Suite 300
Austin, TX 78705-4294
By telephone: 877.276.5554
By fax: 512.475.1313
By email: consumer.complaints@dob.texas.gov
Through a website: www.dob.texas.gov
Or by contacting:
FDIC Consumer Response Center
1100 Walnut Street, Box #11
Kansas City, MO 64106
1.877.ASK.FDIC (1.877.275.3342)
Monday - Friday 8:00 a.m. to 8:00 p.m. EST
Fax: 703.812.1020